MedAssist NZ works directly with private individuals, government agencies, medical aid programmes and insurance companies. We provide a comprehensive case management and treatment plan for our international paediatric and adult patients.

Our in-house medical team and patient coordinator work with referring facilities, securing diagnostic testing, specialist appointments and surgeries both in the private sector and public hospitals. Our close relationship with New Zealand’s leading hospitals allows our patients access to world-class healthcare without delay at competitive prices.

Our dedicated case coordinators manage your accommodation, airfares, visa, medical escorts for transfer to NZ on commercial airlines and air ambulance for critically unwell patients. A driver for transportation to appointments is available along with a MedAssist NZ support person to visit while you are in hospital and undergoing diagnostic appointments. Our team speak English and Samoan and understand the cultural needs of our patients, ensuring they are supported in what can be a stressful time. Medical interpreters are available in most languages upon request.

Comprehensive reporting on patient treatment and an ongoing care plan is provided to all our clients, promoting consistency of care thereby ensuring best patient outcomes for when they return home.

The Referral Process

Email our 24/7 coordination team with the patients’ medical summary and treating medical officer recommendation for offshore treatment/ diagnostics.

Our Medical team will assess the patients referral and provide a treatment plan including appointments in New Zealand with timeline along with estimated costs.

On acceptance our team will request passport, support persons details and confirmation of payment. Our team will meet you on arrival to New Zealand